Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz
Language: English | VTT | Size: 4.48 GB | Duration: 5.5 hours
What you'll learn
Principals of Sales management in Hospitality
understanding planning process
organisation structure and Roles & Responsibilities
4Ps of Marketing and understanding implications on hospitality
budgeting and planning process
Ethics in Sales
Customer Relationship Management
Basic understanding of hotel operations
The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries.
Sales management is the process of developing a sales force, coordinating sales operations, and implementing sales techniques that allow a business to consistently hit, and even surpass its sales targets. If your business brings in any revenue at all, a sales management strategy is an absolute must.
In this course, we will learn theoretical aspects of sales management with practical tips and examples from the hotel industry with templates and checklists.
We will be covering
- Concepts of Marketing
- Organization and Roles of Sales Managers
- Recent Trends impacting sales managers
- Ethics in sales
- Sales Planning, Budgeting and forecasting
- Recruitementment , selection, training and compensation of sales managers for staff.
If you feel any topic is missing, write to us
Who this course is for:
All Hospitality students and staff looking to make a career in hotel sales and marketing
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